Your satisfaction and comfort are our top priorities! We want Blooming to be your home away from home. If you have any questions, or suggestions, please speak up! We welcome your feedback. Here are some guidelines that we hope will help enhance your visit with us.
What to wear during treatment
When you arrive at Blooming for Spa Services, you will be given a locker key, a spa robe, and a pair of slippers for your use while visiting the Spa. If you are experiencing a treatment for the first time, feel free to ask the receptionist how you should be dressed for the treatment. Again, we want to make sure that you are comfortable, so please let us know if you have questions.
When to arrive and when to leave
Please arrive 10-15 minutes prior to your treatment so that we can get you checked in, and allow enough time before your treatment to change into your robe (if applicable). In order to remain on schedule for all our clients, we may have to shorten your treatment time if we are unable to start your treatment on time (due to your arrival time). The normal fee for treatment will remain the same.
You don’t have to entertain your therapist.
In the Spa, silence can be golden and provide a relaxing and meditative atmosphere. If you feel like chatting, we’ll chat. But if you want to escape in silence, we wholeheartedly support you!
We want Blooming to be a sanctuary for the body, the mind, and the eardrums! Please turn off the ringers on cell phones and pagers, and speak softly when in the Spa.
Pre-crawling babies are always welcome on “Baby Friendly Tuesdays” for any of our spa services. It might not be a perfectly quiet spa on Tuesdays, but if you don’t mind, we don’t either. Otherwise, to maintain our serene atmosphere, we ask that you not bring children into the Spa area. Children are always welcome in the 3D/4D Ultrasound Room to see their new little brother or sister for the first time.
Your Spa treatment fee does not include gratuities. If you enjoyed your treatment, it is customary to tip your service provider. Our Receptionist can provide guidelines, if you like. Gratuities are not customary for Ultrasounds, so don’t feel obligated to do so.
Please provide at least 24 hours notice if you need to reschedule or cancel an appointment. “No Shows” will be charged for the treatment scheduled. Cancelling with less than 24 hours notice & same day cancellations are considered “No Shows”. Gift Certificates can and will be used to cover missed appointments, unless a valid credit card is provided. Thank you for understanding.
Product Returns or Exchanges
We will gladly accept any retail product return for store credit so long as the return is within 30 days of purchase and is accompanied by proof of purchase.